right of withdrawal

You can return your item within the EU.

However, we would like to point out that this is an extremely sensitive art print. So if you are not sure or are just ordering a calendar to take home to look at, we ask you to handle the product with extreme care so that we can accept your return.

As a small, sustainable company, we are against the widely celebrated throwaway economy and want to value every product made with love and care.

Consumers within the EU have the following legal right of withdrawal:

You have the right to cancel this contract within 14 days without giving reasons. The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier took possession of the last goods. In order to exercise your right of withdrawal, you must contact us

kilim - Friederike Klingholz

Dachstr. 43
D - 81243 Munich
Phone: +49 (0) 152 / 09 95 25 57
E-mail: info@kilim-store.de

inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You can use the attached sample cancellation form, although this is not mandatory. To meet the cancellation deadline, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you revoke this contract, we must repay all payments that we have received from you immediately and at the latest within 14 days from the day on which we received notification of your revocation of this contract. We do not cover the direct costs of returning the item and these must be borne by you.

For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; Under no circumstances will you be charged any fees due to this repayment.
We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the deadline of 14 days has expired.
You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.
Sample cancellation form:
(If you want to cancel the contract, please fill out this form and send it back to us.)
At
kilim - Friederike Klingholz
Dachstr. 43
D - 81243 Munich
Phone: +49 (0) 152 / 09 95 25 57

E-mail:

info@kilim-store.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

Ordered on (*) / received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only for paper notification)

Date

_____________________________
(*) Delete what is not applicable